Your AI-Powered
Agents for all kinds of
Customer Engagements
Empower your business with our 24/7 AI agents. Boost productivity, slash costs, and never miss a lead again. It's your new competitive edge.
Heya!
VIRTUAL AGENTS
Your new customer service superheroes!
Our state-of-the-art AI virtual agents are designed to tackle customer inquiries instantly. Equipped with the ability to comprehend complex questions specific to your business, these intelligent assistants can seamlessly handle tasks such as booking appointments, collecting payments, and updating accounts. With Heya, you can ensure that your customers receive immediate support, enhancing their experience and loyalty. Voice-based phone numbers allow customers to call just like they would with traditional customer support!
DIGITAL AVATARS
Your digital doppelgangers!
These lifelike representations of you or your business are crafted from realistic photos and powered by advanced AI algorithms. Our avatars serve as dynamic tools for interactive customer support, product demonstrations, and engaging professional videos. By utilizing these digital twins, you can elevate your brand presence and create memorable connections with your audience. Transform your communication strategy with Heya's innovative avatars and watch your personal brand soar!
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Elevate Customer Interactions with Voice AI
Enhance your customer service with Heya's voice AI technology. Set up inbound numbers or launch outbound campaigns to drive revenue and improve customer satisfaction, ensuring seamless communication around the clock.
Measure Success
Foster Growth
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Access detailed performance reports on your agents and customer interactions. Our analytics tools empower you to make data-driven decisions, helping you refine services for maximum impact and growth.
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Tailored Agents
for Your Unique Needs
Customise Heya’s AI agents to suit your business. Trained on your specific knowledge, these voice agents integrate effortlessly into your phone and digital channels, enhancing customer support and streamlining operations.
Human-Like Voice
Experience the next generation of customer interaction with our human-like voice assistants. Designed to engage customers in a natural and conversational manner, these AI agents provide a seamless experience that feels personal and genuine, ensuring your clients feel valued and understood.
Inbound & Outbound AI Dialers
Maximize your outreach efforts with our advanced inbound and outbound AI dialers. Whether you’re handling incoming customer inquiries or proactively reaching out to leads, our dialers streamline communication, ensuring no opportunity is missed while enhancing overall efficiency.
Appointment Setting
Simplify your scheduling process with Heya’s automated appointment-setting feature. Our AI agents can manage bookings, send reminders, and even reschedule appointments, freeing up your team’s time and ensuring that your calendar is always organized
Automated Lead Qualification
Streamline your sales process with automated lead qualification. Heya’s AI agents can engage potential leads, assess their needs, and determine their readiness to buy, allowing your sales team to focus on high-priority opportunities and close deals more efficiently.
Personalised Client Interactions
Deliver tailored experiences with personalized client interactions. Heya’s AI agents can remember customer preferences and previous interactions, ensuring that every conversation is relevant and meaningful, which in turn fosters stronger relationships with your clients.
100% Response Rate & 24/7
With Heya, you can achieve a 100% response rate to customer inquiries. Our AI agents are available 24/7, providing top-tier customer service that ensures your clients receive the support they need, whenever they need it. This commitment to responsiveness enhances customer satisfaction and loyalty.
Industry Focus
Healthcare
Explore our transformative technology solutions tailored for the healthcare industry, driving innovation and patient-centric care.
Finance
Discover how our advanced technology solutions are reshaping the finance industry, driving efficiency, and enabling strategic growth.
Manufacturing
Revolutionize your manufacturing operations with our cutting-edge technology solutions, optimizing production and supply chain processes.
Super Simple Process
3-step process makes automating your business a breeze!
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Choose Templates or Customisation
We'll assess whether an existing template solution meets your needs or if some customisation is necessary to tailor the agent to your business. We'll provide transparent pricing for configuration and ongoing costs, ensuring you know exactly what to expect—typically at a fraction of the cost of human labour.
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Voila! Your Agent’s Live
Once we agree to proceed, we'll configure your agent, which usually takes just a few days. We'll deploy it promptly, so you can start reaping the benefits right away.
Ongoing Support & Reports
We'll provide regular reports based on your preferences, monitoring your agent's performance and ensuring it runs smoothly. We take care of everything, feeding it the necessary information to keep it alive and effective.
Client Success Stories
Explore how businesses have achieved remarkable success through our transformative technology solutions.
“Heya has been instrumental in revolutionizing our business operations. Their innovative solutions have propelled us to new heights of success.”
Jonathan Reynolds
“The impact of Heya's technological expertise has been truly remarkable. They have redefined the possibilities for our business growth.”
Samantha Patel
“Partnering with Heya has been a game-changer for our business. Their tech solutions have set new standards for excellence.”
Eric Peterson
FAQ
Why Voice AI
Voice AI allows companies to respond quickly and proactively to customer inquiries, ensuring no call goes unanswered. This leads to higher customer satisfaction, increased revenue, and significant cost savings.
What Makes Heya Unique?
Heya simplifies the deployment of world-class voice AI agents, reducing the time, effort, and cost involved. Unlike traditional systems that require coordination with multiple vendors, Heya provides a seamless, all-in-one solution for managing your voice technology.
Is Heya Safe & Secure?
bsolutely! Heya has over a decade of experience deploying voice AI for regulated industries. Our software is built to handle billions of calls and is certified PCI Level 1, SOC 2 Type 2, GDPR, HITRUST, and HIPAA compliant.
How Does Heya Protect Customer Data?
Your data is yours! Heya does not share AI agent playbooks, call flows, or conversation data. We offer robust administrator tools with fine-grained access controls to ensure you maintain complete control over your information.
What Support Does Heya Offer?
We provide premium support to keep your agents running smoothly. For our premium customers, we also offer dedicated human support specialists ready to assist whenever needed.